Instructions for Different Payment Methods

Cash:

As Norwegian law requires us to accept cash, we will continue to handle cash payments. Cash sales must be registered as “cash sale” on the POS terminal, counted at the end of the shift, and entered in the cash reconciliation at closing.

Procedure for Accepting Cash Payments

We follow these procedures to record all sales correctly, give guests a receipt, and check that the cash in the till matches the recorded sales. This helps prevent errors and ensures we follow Norwegian bookkeeping rules. During an inspection by the Norwegian Tax Administration, we must be able to provide records of our sales and daily cash counts.

  1. Enter the sale: Enter the correct items and check the total amount on the till.
  2. Tell the guest the total: Tell the guest how much they need to pay.
  3. Accept the cash: Count the cash and confirm the amount received with the guest.
  4. Record the payment: Select the payment as “KONTANT” . Complete the sale immediately.
  5. Put the cash in the till: Place the recived cash in the cash drawer/ box and close it.
  6. Give change: Count out the correct change and give it to the guest.
  7. Give a receipt: Print the sales receipt and give it to the guest.
  8. Handle any tips: Record tips separately, place cash tips in a seperate box or glas. Register tips amount in the end of the night.
  9. Correct any errors: Use the till system’s correction or refund/ return function and document the correction with a reference to the original receipt.

Cash Tips:

Do not mix tips with cash during the shift. Place tips in a separate glass next to the cash.

CASH TIPS SHOULD NOT BE REGISTERED ON THE POS DURING THE SHIFT.

The tip amount is entered in the cash reconciliation at the end of the night.

Gift Cards: